How not to go insane at work: How NOT to Multitask - Work Simpler and Saner | zen habits, or manage the insanity: How To MultiTask.
I have found that interruptions are a way of life in sales. However, if I want to accomplish anything in the day I need go old school and turn off the distractions, e.g., email, phone, cell phone, etc. So if you call or send an email and don't receive an immediate response, don't take offense...I'm just busy.
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